Services

Fast, Reliable Prior Authorization Assistance

Insurance delays can be frustrating, especially when you need your medication right away. Our pharmacy team works directly with your provider to submit all necessary prior authorization forms and insurance documentation so you don’t have to wait.

What We Take Care Of

  • Streamlined Paperwork: We manage the entire process from start to finish to prevent prescription delays.
  • Provider Coordination: We communicate directly with your doctor's office for timely responses and clinical documentation.
  • Insurance Expertise: We understand plan requirements and help get approvals for medications that need extra steps.
  • Status Updates: Our staff keeps you informed so you know what’s happening every step of the way.

Support That Saves You Time

Whether it’s a new medication or something you’ve taken for years, we’ll help you avoid red tape. West-End's experienced team knows how to navigate common insurance hurdles and advocate on your behalf.

Need Prior Authorization Help?

Call us at 530 824 5200 to get started or ask your doctor to send your prescription directly to us. We’ll take it from there.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

A prior authorization is when your insurance requires approval before covering a medication. We handle the paperwork to get that approval for you.

No. Our pharmacy works directly with your doctor and your insurance to complete and submit all required documents.

Most approvals are completed within 1 to 3 business days, but timing can vary based on your provider and insurance.

Yes. We keep you informed at every step and let you know when your medication is approved or if more information is needed.

Happy Clients

Hear what our satisfied clients have to say

person

Request A Callback

Have a question or need assistance? Request a callback and a friendly team member will reach out as soon as possible.